19-2 Smartphone Specialist (Retail Store)

Smartphone Specialist (Retail Store)
Head Office: 154–156 Adderley Street West, Auburn NSW 2144, Australia Stores: Various major shopping centres across Australia

Established in 1994, Happytel is a leading retailer of mobile phone accessories and repair services, with more than 50 stores across Australia and New Zealand. With over 30 years of experience and 270 employees, Happytel prides itself on excellent customer service, innovation, and quality. The company continues to grow as a trusted name in smartphone repair and accessories.

  • 6 months to 1 year of relevant experience preferred
  • Educational background in International Trade or Supply Chain preferred for Buyer position
  • English Level 3 or higher (Able to initiate and maintain simple conversations)
  • Passion for customer service, technology, or retail
  • Technical aptitude preferred for repair roles (training provided)
  • Diagnose and repair smartphones and tablets
  • Replace screens, batteries, and hardware components
  • Sell mobile accessories and assist customers
  • Maintain store presentation and cleanliness
  • No experience required – training provided
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