At Applejack Hospitality, we believe in creating experiences worth celebrating – for our guests and our team. You’ll be part of a supportive, fun, and forward-thinking company that values innovation, growth, and hospitality at its core. Plus, with a growing portfolio of venues, there’s always room to learn and progress.
Prior experience in hospitality management or venue supervision
Strong leadership and team management skills
Excellent customer service mindset and communication abilities
Flexible availability, including weekends and public holidays as required
Hands-on operational knowledge, including opening/closing procedures
Attention to detail in maintaining venue standards and presentation
Current RSA (Responsible Service of Alcohol) certification preferred
Oversee daily operations across the venue, ensuring smooth service and high standards of customer experience
Lead, motivate, and support the front-of-house team, maintaining team morale and performance
Manage customer interactions professionally, resolving issues promptly and ensuring guest satisfaction
Coordinate with back-of-house and support teams to ensure consistent service delivery
Monitor and uphold venue cleanliness, presentation, and operational standards
Assist in rostering, inventory management, and stock control as required
Support event coordination and execution as needed
Collaborate with marketing and management teams to align service delivery with brand standards
Resume (English)
Cover Letter (English)